Latin America
Support
Support for installers, developers, and owners operating Lumis-supplied equipment across Latin America — from first startup through the life of the system.
Commissioning assistance
Remote guidance for installers during startup, configuration, and grid/generator settings.
Troubleshooting
Fault-code diagnosis, monitoring review, and escalation to manufacturer engineering when needed.
Warranty claims
We handle the paperwork with the manufacturer and track the claim through resolution.
Spare parts
Replacement components and consumables sourced and shipped to your project location.
Contact our support team
Include your project location, equipment model, serial number, and a description of the issue so we can respond quickly.